Thanks to this wonderful author for writing up a great review!

I just finished purchasing a BMW 335d from Plaza Motors BMW, and what a great experience it was.

My Client Advisor was Mike Kuhlmann, and I highly recommend dealing with him. Let me tell you why. I live in Northern California, where my 2011 335d is being shipped. Over the last few months, I have looked at, and dealt with quite a few 335d’s and Client Advisor/Salespeople. The communication, follow up, and professionalism often were not to my standards during these few months. (I can be demanding) I enjoy negotiating, and these skills are required. But not with Mike and Plaza BMW, he is a true professional, who I would hire in a heartbeat if he lived in Northern California. (I manage a staff that exceeds 100) His communication skills, attention to details, and genuine desire to help are off the charts. Example, he called me on his off day, to answer questions, when I was having issues with a credit union and loan documents (issue not with Plaza BMW). All the time their finance department also had been dealing with the issue, but Mike wanted to make sure I was receiving excellent customer service, which I was. Mike gave me straight forward answers to my many questions, listened to what I was looking for, and made me feel as if I had an advocate. Mike is truly an asset to Plaza BMW.

I believe the culture and image of a customer friendly service staff starts from the top. I had one correspondence with Ed Federmann (GM of Plaza BMW), after my deal was finalized, and he was open to listening, and quick with responding, and made my request happen. All within minutes, wow what great customer care here! When Mike was off, often Jason Catlin (General Sales Manager) would follow up if I had an urgent question. I found that Jason had many of Mike’s attributes. These two managers surely have developed a sales environment that is respectful, empathic, and truly professional to prospective customers.

My only regret is, too bad Plaza BMW is not located in Northern California because I am sure their service department is managed with these high standards.
Thank you to the team at plaza BMW, you are truly amazing!-lscheetz

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BMW R7 Motorcycle Wins Best-In-Class Award

A 1934 BMW R7 won the best-in-class award for motorcycles at the 2012 Pebble Beach Concours d’Elegance. The Concours is generally regarded as a classic-car event, but motorcycles have increasingly made an impression among collectors there.

This year the show included a special featured category of motorcycles from Germany and BMW entered the R7, which its BMW Group Classic unit had restored. The German company built the R7 during the art deco period, which influenced its design heavily.

The bike was built as a concept vehicle but never entered production, so it is one of a kind. It is now a part of BMW Group Classic’s collection of significant BMW cars and motorcycles.

“The BMW R7 is one of the most extraordinary motorcycles in our collection,” said Karl Baumer, head of BMW Group Classic. “We are delighted that the effort to bring the BMW R7 to the Pebble Beach Concours was rewarded with best in class for motorcycles.”

Can you guess the year and model of this BMW?

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BMW 3-series GT concept set for Paris show

Seen here in Autocar’s artist’s impression, it will be previewed as a lightly veiled concept car at the Paris motor show next month before going on sale in the first half of 2013.

The new five-door liftback is based on a long-wheelbase version of the latest 3-series platform. Exact dimensions are still under wraps but the GT is likely to get a slightly shorter wheelbase than the Chinese market 3-series Li, which adds 110mm to the standard 3-series saloon’s 2810mm measurement.

The same platform structure is expected to be used for the to-be-confirmed 4-series Gran Coupé — another new four-door, 3-series based variant planned for launch in 2015.

Known internally under the codename F34, the 3-series GT follows the form of the 5-series GT, with a higher roofline and broader waistline than existing 3-series models, along with four frameless doors and a heavily angled tailgate.

With a longer wheelbase than its siblings, the upcoming 3-series GT is claimed to boast more rear legroom and load space than both the latest 3-series saloon and Touring models — something BMW suggests will see it appeal to family car buyers.

An optional glass roof is also said to combine with comparatively large windows to give the new car its own distinct cabin ambience, despite sharing most of its interior fittings with other models.

As with the 5-series GT, the two-piece tailgate opens either porthole-style or in union with the rear window for added versatility.

BMW engineers are also talking up the 3-series GT’s refinement, suggesting the longer wheelbase has allowed scope for a more comfort-orientated approach to its chassis tuning.